FAQ

Frequently Ask Questions

Common Questions

Most Popular Questions.

Include sample, shipping, packing, payment, quality, and warranty.

Yes, we can provide regular product samples or customized samples according to your testing needs. However, you need to pay for it, we don't provide free samples.

Do you offer discounts for large orders?

We understand the restraints of budgets which is why, depending on the size and nature of your order, we may be able to apply a discount to large orders. Please contact us at info@siyatechgroup.com for a quote.

What forms of payment do you accept?

We accept PC, VISA, T/T, L/C, D/A, D/P, Western Union, MoneyGram, PayPal and purchase orders. We also accept Money Orders, Cashier's Checks, Corporate Checks, and Personal Checks if you are submitting an order via mail.

Can I view the products before I purchase them?

We welcome you to visit our company and factory anytime. We have an exhibition hall of over 600 square meters in our company. There are about 300 products which include LED lighting/solar lighting/solar power systems on show. We want you to experience our products first-hand which is why we regularly attend trade shows & exhibitions all across the country.

Warranty？

Our products basically come with a 3/5-year warranty. However, when the product is abnormal, it needs to meet our warranty requirements before it can be guaranteed. If you want to know the warranty content of SIYA, please read our warranty file.

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